I guess eventually i had to experience the pain of a computer failure firsthand. When I powered up my MacBook, the Apple logo never came up and the screen just stayed white. I made a reservation at the local Genius Bar to see what was wrong. Turns out the hard drive was dead. Luckily i didn't lose anything too important, but I did lose most of the papers and projects i worked on over the last two semesters at GVSU. Happily, the folks at the Apple Store put in a new hard drive and reinstalled the OS for me the same day. The total cost to me was $0 thanks to the AppleCare protection plan. I was very pleased with how they quickly took care of the problem and got the machine up and running again. Now i just need to figure out which Apple Store is closest to Ann Arbor.
Posted by Matthew at June 21, 2007 11:20 PM